Terms and Conditions

These Terms and Conditions ("Terms") govern your use of the Warmwood website at warmwoodco.com (the "Site") and any purchase you make from us. By using the Site or placing an order, you agree to these Terms. If you don't agree, please don't use the Site.

1. Online store terms

By agreeing to these Terms, you confirm that you're at least the age of majority in your state of residence. You may not use our products or Site for any illegal or unauthorized purpose.

2. Products and descriptions

We try to display product colors, sizes and details as accurately as possible. Many of our items are made from natural materials like ceramic, wood, rattan and linen, and may vary slightly in color, texture, glaze or size. We don't guarantee that your screen displays colors exactly. We may limit quantities, discontinue products or change descriptions at any time.

3. Pricing and payment

All prices are listed in U.S. dollars and may change without notice. We reserve the right to refuse or cancel any order, including orders with pricing or description errors, suspected fraud or unauthorized purchases. If we cancel an order after you've been charged, we'll refund you in full. Payments are processed securely through Shopify's checkout.

4. Shipping, returns and refunds

Shipping is governed by our Shipping Policy. Returns and refunds are governed by our Return Policy. Both are part of these Terms.

5. Accuracy of information

You agree to provide current, complete and accurate information for all purchases, including your email address, shipping address and payment details, and to update them promptly if they change.

6. Intellectual property

All content on the Site, including text, graphics, logos and product images, belongs to Warmwood or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute or use it without our written permission.

7. Third-party links and services

The Site may include links to third-party websites or services we don't control. We aren't responsible for their content, policies or practices.

8. Prohibited uses

You may not use the Site to break any law, infringe others' rights, submit false information, upload viruses or malicious code, collect other users' personal information, or interfere with the Site's security or operation.

9. Disclaimer of warranties

The Site and all products are provided "as is" and "as available," except as expressly stated in these Terms or required by law. To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

10. Limitation of liability

To the fullest extent permitted by law, Warmwood and its owners, employees and suppliers won't be liable for any indirect, incidental, special or consequential damages arising from your use of the Site or any product. Our total liability for any claim won't exceed the amount you paid for the product involved.

11. Indemnification

You agree to indemnify and hold Warmwood harmless from any claims arising from your breach of these Terms or your violation of any law or third-party rights.